FEEDBACK FAIL: Don't Ask for It, Before Teaching People How to Deal with It.
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Description
Feedback is a popular word these days and has been for quite some time now. For every process HR teams want to implement, it's recommended to ask employees and stakeholders for feedback where relevant. But in engagement surveys and performance reviews, we also ask for feedback, and even candidates are often invited to give feedback on their candidate experience during the recruitment process. And feedback can indeed be very useful and valuable for us in HR to improve processes and make the organization a better place to work. And for us as individual human beings, feedback is valuable to keep learning and growing. That is, however, if we are able to receive that feedback. And this is where the crux lies, because many of us say that we love to receive feedback. How good are we actually at dealing with negative or less positive feedback?
