Application support

Help needed? Find your answers below:

Browse our FAQs to quickly find the answers you need. 
If you still can't find the answer to your question, our support team is here to help.
How do I log in to the app?

By clicking the login icon in the menu.

In the upper-right corner of the site menu, click the login icon and log in using the email address you used to register and the password you chose. Or click the button below.
Log in
I forgot my password. What should I do?

Request a password reset!

Click on ‘I forgot my password’ and follow the instructions. 
You will need to have access to the email address that was originally provided as your username. Go to your inbox and click on the link in the email you’ve just received from Inwink.
Resetting the password
How do I access my badge or ticket for my Cegid event?

Go to the relevant event page.

Look for your QR code in your profile details.
Log in
The app isn't working properly. What should I do?

Check that the app is up to date.

There are several steps you can try if your app isn’t working: 
  1. Close the app and restart it 
  2. If that still doesn’t work, check in the app store to see if the app is up to date 
  3. If that still doesn’t work, delete the app and then reinstall it 
  4. If that still doesn’t work, please contact us
Contact support

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