Customer Engagement day 2019

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Thursday 10th October 2019

Melià White House, Albany St, London NW1 3UP
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Agenda Cegid Customer Engagement event

13:00hrs - 13:30hrs : Canapes and Cocktail reception, Product Showcase 
13:30hrs - 14:00hrs : Welcome and Introductions. Alan Holcroft, Country Manager – Northern Europe at CEGID Group 
14:00hrs - 15:00hrs : 2020 Vision & Roadmap from Cegid. Sylvain Jauze, Director of International Operations at CEGID Group & Olivier Chiono, Retail Product Management Director at CEGID Group
15:00hrs - 15:30hrs : Worldpay "Changing payment landscape with the #1 Fintech supplier - a look into the future". Spiros Theodossiou, SVP Product Management
15:30hrs - 15:45hrs : Break, Product Showcase 
15:45hrs - 16:15hrs : REPL “Retail Evolution : Protecting the Customer & Colleague Experience” Simon Harris, Alliance Director 
16:15hrs - 16:45hrs : Global Blue “International customer journey and experience". Peter Blake, Sales Manager - Head of Key Accounts 
16:45hrs - 17:15hrs : Fieldworks “5 things you need to know about retail and 5 that you don’t”. Chris Field, CEO 
17:15hrs - 17:45hrs : When the “M” in m-POS is more than mobile. Conor Cairns, Pre-Sales Consultant – Northern Europe at CEGID Group 
17:45hrs - 18:00hrs : Close. Alan Holcroft, Country Manager – Northern Europe at CEGID Group , Final Product Showcase opportunity 
18:00hrs - 20:00hrs : Meal and drinks in Private Lounge. 
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How to get to the hotel?

Melià White House, Regents Park
Euston station is only 10 minute walk from the hotel, with Regents Park (5 mins), Euston Square (7 mins) and Great Portland St tube (6 mins) stations all being a short walk from the hotel. 
The Meliá Hotel is one road north of the A501, with the main entrance of Longford Street.

Customer Engagement Presenters

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