Replay - Customer Experience: what is it and why it is so important for Cegid?
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Description
The aim of this session is to explain you why a Superior, Distinctive and Memorable customer experience is a key enabler for the success of our plan.
The session will be hosted by Lior Arussy, an internationally renowned Customer Experience transformation consultant, who will be driving Cegid through this major transformation.
This is the first step of our journey towards a Superior, Distinctive and Memorable customer experience.