Maia-BE: The new reference for Customer Experience in...
Introduction of the start-up Maia-BE, its P.E.AK model and its Customer Experience Management solution
MAIA-BE
Description
Maia-BE, a start-up incubated at Station F, offers an innovative SaaS Customer Experience Management solution to make better decisions in Retail and act faster. Anchored in Behavioral Sciences thanks to its P.E.A.K algorithm, the MAIA-BE solution delivers an emotional score of the experience, different from the NPS. In addition to delivering key KPIs, the solution provides access to a real roadmap to allow Boutique and E-Commerce Directors to act quickly on the emotional quality of the experience delivered.
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P.E.A.K Score by MAIA-BE
Founding Team
P.E.A.K Score by MAIA-BE
