Cegid Connections Retail 2024

Cegid Connections Retail 2024Cegid Connections Retail 2024


Join us on the 19th – 20th June 2024 in Rome, for Cegid Connections Retail. This forward-thinking event is exclusively for the global community of Cegid Retail customers and partners. Don't miss this exceptional opportunity to explore ground-breaking strategies designed to elevate your sales, enrich the customer experience, and refine your store operations. Immerse yourself in a realm of cutting-edge technologies, deepen your expertise in the application of artificial intelligence, and connect with industry thought leaders. Your user conference is themed "Elevate Your RetAIl Experience," promising a unique and enriching experience for all attendees.



Connect with 500 retail professionals and experts who understand and share your challenges. Seize the opportunity of this two-day event to exchange successes, best practices, and invaluable advice, ensuring you get maximum value from your solutions.


Immerse yourself in our startup hub, delve into the intricacies of data at the Data Lab and explore the realms of AI and stay abreast of the latest trends at the Cegid Innovation Store. Engage with our strategic partners, bringing together everything essential for navigating the future of the retail industry with confidence.

Be Inspired

Be inspired by a wealth of thematic and product workshops, enlightening keynotes, thought leadership sessions, engaging customer panels, and collaborative spaces. Seize the opportunity to cultivate knowledge, foster innovation, and extract the utmost value from both your current and new solutions.

Register today, places are limited!

Who should attend Cegid Connections Retail 2024?

  • Chief Executive Officers and Managing Directors
  • IT Directors and Chief Information Officers
  • Retail Directors
  • Retail Operations Directors 
  • Heads of Omnichannel
  • Heads of Digital Transformation and AI
  • Heads of Store Operations


Elevate Profitability - Elevate Engagement - Elevate Confidence

Our conference programme aims to answer some of the top challenges facing retailers right now.
How can AI transform omnichannel strategies? What strategies boost sales and profitability? How do we enhance store attractiveness and efficiency to better serve customers? What's the best way to optimise customer and store team engagement? How can we secure data and retail information systems effectively? How do we stay compliant with international standards?
Unified Commerce & the Omnichannel Customer Journey
Efficiency & Commitment of Sales & Store Teams
Single Stock Management & OMS
 Dynamic Omnichannel Logistics
AI for Retail
Retail Intelligence & Data for Greater Performance
 Transitioning to Eco-Responsibility
Customer Experience Focus
Internationalisation & Global Compliance
Security, Cloud & Scalability


Tuesday 18th June 
Dedicated to Cegid Resellers & Partners 

From 9:30 am: Programme dedicated to Cegid Resellers and Partners. 
Contact your Cegid contact and/or Marie Lauret for more details) 

  • Welcome from 5:00 pm to the Partners exhibitors of the Innovation Village 

Wednesday 19th June 
  • From 9:00 am: Welcome Customers and Partners 
  • 10:00 am: Conference dedicated to Italian users 
  • 10:00 am: Partner village, Retail Experience Center, Innovation Factory, Customer Experience Center, Hub 'Start Ups' and 'Data Lab' de la Station F 
  • 11:30 am: Workshops and Thought-leadership Sessions 
  • 01:00 pm: Lunch
  • 02:30 pm: Opening Plenary session
  • 04:00 pm: Partner village, Retail Experience Center, Innovation Factory, Customer Experience Center, Hub 'Start Ups' and'Data Lab' de la Station F
  • 04:45 pm : Workshops and Thought-leadership Sessions
  • 07:00 pm: Departure for the Gala Dinner

Thursday 20th June 
  • 08:45 am: Workshops and Thought-leadership Sessions
  • 10:00 am: Partner village, Retail Experience Center, Innovation Factory, Customer Experience Center, Hub 'Start Ups' and 'Data Lab' de la Station F
  • 11:00 pm: Workshops and Thought-leadership Sessions 
  • 12:15 pm: Closing plenary session
  • 01:15 pm: Lunch
  • 02:30 pm: Partner village, Retail Experience Center, Innovation Factory, Customer Experience Center, Hub 'Start Ups' and 'Data Lab' de la Station F
  • 4:00 pm: End of Cegid connections Retail 2024

We highly recommend arriving on Tuesday 18th June, or early on Wednesday 19th June. Plan to depart on Thursday evening to maximise your experience over these two days. Exciting special guests will be joining us throughout Cegid Connections Retail.

Our valued partners:INNOVATION ECOSYSTEM

Access all our business, consulting, technology, and application partners in one place. Find practical solutions to drive your projects forward successfully. Unleash the potential of AI to explore new horizons. 

Stay tuned for the complete partner list, coming soon. 


 Cegid Connections Retail 2024 offers you many areas to explore, innovate and open up the possibilities!

RetAil Experience Center

Embark on a transformative journey at Cegid Connections Retail! Dive into an innovative, experiential space where you'll witness the future of omnichannel customer journeys, discover evolving roles for your stores and sales staff, and explore new possibilities with generative artificial intelligence.

InnovAtion Factory

Venture into the Innovation Factory for an insightful glimpse into retail's future, where Cegid Retail R&D teams invite you to play with emerging technologies, trial AI advancements, and discover innovative solutions that will enhance the capabilities of Cegid Retail's offerings and will shape the way retailers operate.

Customer Experience Center

Discover the art of exceptional support at the Customer Experience Center, where Cegid's Customer Care teams showcase how they're using AI to ensure peace of mind and continuously enhance service for retailers. Take a rare look behind the scenes at the innovations driving superior customer experiences. Engage with our AI solutions and see how Cegid is committed to pushing the boundaries of customer service excellence.

Partner Village 

Let us guide you on a journey of innovation around 'unified commerce'. All our expert partners will be on hand to share their expertise with you, to accelerate the success of your digital transformation.

Cegid Retail Club

An association under the law of 1901, Cegid Retail Club is the voice of user interests. Your Club will have a dedicated area on site, ready to welcome you.

Data Hub & Start Up

Meet the retail start-ups from Cegid Data Lab - STATION F, Europe's largest start-up incubator, brought together especially for you.

Highlights Cegid Connections Retail 2022

Practical Information

Marriott Park Hotel in Rome
Via Colonnello Tommaso Masala,
 54, 00148 Roma RM, Italy 
Telephone number: +39 06 658821

If you have any questions, please contact: 
MCI France – Lucia Trindade 
E-mail: lucia.trindade@wearemci.com 
Tel: +33 (0)6 83 73 36 77

In case of cancellation by the participant within thirty (30) days prior to the event: 
  • You can give up your place to one of your colleagues at no extra cost.
  • The payments made by the participant will be retained by Cegid. 
  • The participant will be liable for the totality of the sums remaining due. 
  • In the event that participation in the event was offered free of charge by Cegid, the participant will be liable for the sums for which he/she was exempted.