OC

Olivier CHIONO

CEGID

Head of Retail Product Management

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Find here the list of all the sessions presented by this speaker in order not to miss any of it.

2:30 PM - 4:15 PM

Opening session – Retail. Set a new pace

Part 1. Welcome Back! This opening session promises to be energising, inspiring and rewarding. We intend to draw upon the particular challenges facing specialty retailers in today’s new ‘post Covid’ era and look at the various industry, omnichannel, customer experience, technology and data implications and opportunities as well as explore the new phase of the Metaverse. Nathalie Echinard, various retail experts and industry leaders will bring an outstanding show for you and everything you need to know to accelerate the pace of change. Retailers and brands from around the world will share their experiences over the past 3 years and shed light on which positive aspects should be concentrated upon or speeded up. Part 2 : This session explores new ways to help retailers better serve, sell and fulfil their customers and run activities with more agility, efficiency and competitiveness. The session will reflect on the future of physical store and the new roles of store associates. Discover Cegid Retail Live Store, the latest generation of collaborative and omnichannel apps to harness the power of your stores’ sales staff. During this session, you’ll learn more on our product strategy & roadmap, solutions and new professional services available to improve your own customer experience with Cegid. It’s a session not to be missed, led by our expert product teams, including various case studies and testimonials from specialty retailers.

Thierry GADENNE

IS Retail Manager

Emmanuel VIVIER

Cofounder of HUB INSTITUTE

Julien SCHNEIDER

Nathalie ECHINARD

Head of Retail Business Unit

Head of Pre Sales

Head of Retail Product Management

Head of Retail International Sales

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